SHIPPING
DELIVERY:
STANDARD UK DELIVERY USUALLY TAKES 1-3 BUSINESS DAYS FROM THE DATE OF THE PURCHASE, UNLESS THERE HAS BEEN A VALID RESON FOR THE DELAY.
NEXT DAY UK DELIVERY IS AVAILABLE. IF THE ITEM IS PURCHASED BEFORE 12PM, IT WILL BE DELIVERED WITHIN THE FOLLOWING DAY
USA ORDERS WILL ARRIVE WITHIN 2-4 DAYS FROM DISPATCH.
EUROPE ORDERS WILL ARRIVE WITHIN 2-4 DAYS FROM DISPATCH.
INTERNATIONAL ORDERS WILL ARRIVE WITHIN 4-7 DAYS FROM DISPATCH.
FREE SHIPPING ON ORDERS OVER £160
ORDERS PLACED ON FRIDAY - SUNDAY * WILL BE PROCESSED FOR DISPATCH ON MONDAY
DO YOU SHIP WORLDWIDE?
YES - WE SHIP WORLDWIDE.
WE OFFER ALL CUSTOMERS EXPRESS SHIPPING WITH TRACKING.
* PLEASE NOTE THAT CUSTOMS POLICIES AND IMPORT DUTIES VARY WIDELY FOR INTERNATIONAL ORDERS OUTSIDE OF THE USA & UK. ORDERS SHIPPING OUTSIDE OF THE UNITED KINGDOM MAY BE SUBJECT TO IMPORT DUTIES, TAXES, VAT AND CUSTOMS CLEARANCE CHARGES OF THE DESTINATION COUNTRY. THESE ADDITIONAL CHARGES, IF ANY, ARE THE SOLE RESPONSIBILITY OF THE CUSTOMER. YOUR LOCAL CUSTOMS OFFICE CAN ASSIST WITH ANY CUSTOMS DUTIES OUTSIDE OF OUR CONTROL.
WHERE CAN I FIND MY TRACKING NUMBER?
WHEN YOUR ITEMS ARE SHIPPED OUT, YOU SHOULD RECEIVE AN AUTOMATIC NOTIFICATION FROM THE SYSTEM VIA EMAIL PROVIDING YOU WITH A TRACKING NUMBER.
IF YOU HAVEN'T RECEIVED ONE OR IF THE TRACKING NUMBER DOESN'T WORK DO NOT HESITATE IN CONTACTING US AND WE'LL SORT IT OUT FOR YOU!
IF YOU NEED MORE INFORMATION, PLEASE EMAIL US AT CONTACT@5ENSESOFFICIAL.COM AND WE'LL ASSIST YOU!
UNEXPECTED DELAYS
IN SOME INSTANCES THE DELIVERY MAY TAKE LONGER THAN THE STANDARD SHIPPING TIMES STATED ABOVE. EXTERNAL FACTORS MIGHT CAUSE SHIPPING DELAYS SUCH AS INTERNATIONAL CUSTOMS PROCESSING AND HOLIDAYS THAT WE CANNOT CONTROL. PLEASE CONTACT US IF YOUR PACKAGE IS TAKING TOO LONG TO ARRIVE AND WE WILL WORK WITH YOU TO RESOLVE ANY SITUATION.
THE 5ENSES TEAM